Customer support for
healthcare professionals
Helping you find what you need quickly
Customer support
Helping you find what you need quickly
Want to speak to a technical or sales representative via phone, or get a mailing address?
Customer Services Portal – for healthcare professionals only Have a non-critical service request? Submit
it online 24/7 at our self-service portal. Requires user account.
The Portal is not available in countries without a direct presence from Philips Healthcare.
Education and training
By professional role
Get more out of your product investment and continuously enhance your clinical knowledge and skills.
By clinical application
Clinical application courses for monitoring and imaging systems and software designed to support clinical excellence.
Browse the full catalog
Our catalog contains over 1,700 medical and healthcare education courses and CE learning activities.
Useful links
Documents and resources
Instructions for use
Search by modality or product, or use the digital document number to find what you are looking for.
Product documentation
User guides and service manuals for the operation and care of your Philips software and products. Requires user account.
Publications
Read articles on latest trends and insights, best practices and clinical cases, application tips and more.
Online sales
Hospital supplies and equipment Shop for supplies and consumables, patient monitors, emergency care, diagnostic ECG, and mother and childcare products. Requires user account.
Security and standards
IT Standards Access our complete library of DICOM Conformance and IHE Integration Statements.
Product security Find security status documentation with product-specific vulnerability updates, as well as current and past advisories. Some documentation requires user account.
Compliance programs Read about the compliance programs that guide our commitment to quality, innovation, leadership and integrity.
Self service portals
Customer Services Portal – specially for healthcare professionals One digital platform for asset maintenance, reporting and management—anywhere, anytime. Requires user account.
The Portal is not available in countries without a direct presence from Philips Healthcare.
Technical support for healthcare products
For enquiries about Philips Healthcare products please contact:
AFS Medizintechnik LLC Address: 03150, Ukraine, Kyiv, Antonovycha str., 72, office 73 Phone numbers: +38 (044) 359 00 88; +38 (050) 590 50 50 E-mail: afs@afsmt.com.ua Web-page: https://afsmt.com.ua/ • Philips ultrasound and X-ray diagnostic equipment • Computed tomography • Magnetic resonance imaging • Philips Image-guided therapy systems (angiography) • Nuclear medicineHealthcare informatics • Service support of specified medical equipment Medical Individually Optimal Technologies Address: 04060, Ukraine, Kyiv, Schcuseva str., 36, office 14/1, Phone numbers: +38 (066) 467 83 53, +38 (068) 165 87 94 E-mail: info@miothealth.com Web-page: http://miothealth.com/ • Equipment for monitoring the patient's vital parameters and providing emergency care • Patient monitors and central monitoring stations • Defibrillator-monitors • Electrocardiographs • Service support of specified medical equipment IMESC LLC Address: 03118, Ukraine, Kyiv, Lobanovskogo ave., 126g, office 2 Phone numbers: +380 44 5858 245; +380 44 5858 247; +380 44 5858 251 E-mail: office@imesc.com Web-page: http://imesc.com/ • Philips Respironics respiratory equipment • Coughassist • Oxygen concentrators • Sleep diagnostic and sleep therapy equipment (CPAP, BiPAP) • Service support of specified medical equipment
LLC
Healthcare sales enquiries
