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    healthcare professionals

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    Customer support

    Helping you find what you need quickly

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    Want to speak to a technical or sales representative via phone, or get a mailing address?

    Services requests

    Customer Services Portal – for healthcare professionals only

     

    Have a non-critical service request? Submit
    it online 24/7 at our self-service portal. Requires user account.

    The Portal is not available in countries without a direct presence from Philips Healthcare.

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    Are you looking for support for your consumer product purchase?

    Education and training

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    By professional role 
    Get more out of your product investment and continuously enhance your clinical knowledge and skills.

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    By clinical application 
    Clinical application courses for monitoring and imaging systems and software designed to support clinical excellence.

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    Browse the full catalog 
    Our catalog contains over 1,700 medical and healthcare education courses and CE learning activities.

    Useful links

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    Documents and resources

    Instructions for use
    Search by modality or product, or use the digital document number to find what you are looking for.

    Product documentation
    User guides and service manuals for the operation and care of your Philips software and products. Requires user account.

    Publications
    Read articles on latest trends and insights, best practices and clinical cases, application tips and more.

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    Online sales

    Hospital supplies and equipment 

    Shop for supplies and consumables, patient monitors, emergency care, diagnostic ECG, and mother and childcare products. Requires user account.

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    Security and standards

    IT Standards

    Access our complete library of DICOM Conformance and IHE Integration Statements. 

    Product security

    Find security status documentation with product-specific vulnerability updates, as well as current and past advisories. Some documentation requires user account. 

    Compliance programs

    Read about the compliance programs that guide our commitment to quality, innovation, leadership and integrity.

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    Self service portals

    Customer Services Portal – specially for healthcare professionals

    One digital platform for asset maintenance, reporting and management—anywhere, anytime. Requires user account. 

    The Portal is not available in countries without a direct presence from Philips Healthcare.

    Technical support for healthcare products

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    For enquiries about Philips Healthcare products please contact:

     

    AFS Medizintechnik LLC

    Address: 03150, Ukraine, Kyiv, Antonovycha str., 72, office 73

    Phone numbers: +38 (044) 359 00 88; +38 (050) 590 50 50

    E-mail: afs@afsmt.com.ua

    Web-page: https://afsmt.com.ua/

     

    • Philips ultrasound and X-ray diagnostic equipment

    • Computed tomography

    • Magnetic resonance imaging

    • Philips Image-guided therapy systems (angiography)

    • Nuclear medicineHealthcare informatics

    • Service support of specified medical equipment

     

    Medical Individually Optimal Technologies
    LLC

    Address: 04060, Ukraine, Kyiv, Schcuseva str., 36, office 14/1, 

    Phone numbers: +38 (066) 467 83 53, +38 (068) 165 87 94

    E-mail: info@miothealth.com 

    Web-page: http://miothealth.com/

     

    • Equipment for monitoring the patient's vital parameters and providing emergency care

    • Patient monitors and central monitoring stations

    • Defibrillator-monitors

    • Electrocardiographs

    • Service support of specified medical equipment

     

    IMESC LLC

    Address: 03118, Ukraine, Kyiv, Lobanovskogo ave., 126g, office 2

    Phone numbers: +380 44 5858 245; +380 44 5858 247; +380 44 5858 251

    E-mail: office@imesc.com

    Web-page: http://imesc.com/

     

    • Philips Respironics respiratory equipment

    • Coughassist

    • Oxygen concentrators

    • Sleep diagnostic and sleep therapy equipment (CPAP, BiPAP)

    • Service support of specified medical equipment

    Healthcare sales enquiries

    Please complete an enquiry form to connect with a sales representative

    We are always interested in engaging with you.

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