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As the interim ICU Manager, our consultant made immediate progress to increase staff morale and recommended an overall operational assessment of the ICU. All key stakeholders – including ICU staff, leaders, and providers – were interviewed and observed to document observations of processes, patient and staff flow, and areas of concern. Data was analyzed to assess the flow and environment and identify insights for improvement opportunities. The ICU had inconsistent criteria for intensivist consult which contributed to the high LOS.
Based on the assessment as well as national leading practices and evidenced-based literature, a list of prioritized recommendations was created and new unit goals were agreed upon. Next, a process improvement implementation plan with supporting leadership structure was developed. Four assistant supervisors were hired and participated in a weekly training and development program to support the new goals of the unit and the organization. A unit based practice council was established; the first of its kind in the organization. A list of practice issues
* Results are rates measured prior to this engagement compared to rates measured at the end or after the engagement was completed. Results from case studies are not predictive of results in other cases. Results in other cases may vary.
1 The Joint Commission Hand Hygiene
TheraWORX is a copyright of Avadim Technologies, Inc.
Dawn Lombardo, MBA, BSN, RN, NE-BC Senior Consultant
Dawn brings expertise across ED and inpatient settings She has led teams to improve ED performance, obtain TJC stroke certification, improve patient satisfaction, and obtain Magnet re-designations. Dawn has helped redesign nursing leadership structures as well as plan a freestanding ED, new hospital, and various hospital renovations.
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ContinueВеб-сайт призначений лише для лікарів та медичних працівників, які використовують медичне обладнання в своїй професійній діяльності; осіб, які працюють в сфері організації охорони здоров’я або які реалізовують медичне обладнання.
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