Empowering patients with the Ambient Experience in-bore Connect
Reducing patient stress to improve MR imaging outcomes
MRI, one of the most common imaging exams, presents a challenge for many patients. Ambient Experience for MRI solution already contributes to a positive patient and staff experience. The unique Ambient Experience in-bore Connect takes this experience to another level by providing information and guidance to the patient during scanning as well as information about scan progress. Studies* at Herlev Gentofte University Hospital in Denmark and Chiba Hospital Japan- have shown that Ambient Experience in-bore helps reduce the number of rescans.
Number of interrupted scans in a year in the six scanning rooms
By reducing patient motion, we also reduce repeat scans, waiting times, rescheduling and staff overtime."
Michel Nemery, Chief Physician, Department of Radiology
Herlev Gentofte University, Denmark
The Herlev Gentofte University Hospital in Denmark compared the number of interrupted examinations before and after installation of the in-bore solution and compared to the experience with other scanners in the facility. The data shows a 70% reduction in the number of interrupted exams for the ingenia 3.0T scanner with Ambient Experience and the in-bore Solution.
From the moment your patient is moved into the scanner – the point at which people report the most stress – through the conclusion of the examination, your patient will get a personalized and supportive experience. You can create an atmosphere that transports them out of the imaging suite into a relaxing environment of their choice. The Ambient Experience in-bore Connect is linked in real-time with the Philips MR scanning software to provide information and guidance to the patient during scanning as well as information about scan progress. An immersive video experience distracts and entertains patients while lying in the bore. Comfortable headphones allow patients to receive breath hold cues and a personalized progress bar indicating duration, enhancing compliance.
Studies from Herlev Gentofte University Hospital in Denmark and Chiba University Hospital in Japan demonstrate that:
"Since installing the patient in-bore solution, we have documented a significant drop in anxiety among our patients and increased satisfaction in both patients and staff. The Philips patient in-bore video solution supports our vision to deliver the highest possible level of quality in imaging, care and service – supporting the needs of our patients.”
Michel Nemery, Chief Physician, Department of Radiology
Herlev Gentofte University, Denmark
- Customer story
![Satisfaction with Ambient Experience leads Dutch hospital to invest in more]()
Satisfaction with Ambient Experience leads Dutch hospital to invest in more
When the Jeroen Bosch Ziekenhuis (Jeroen Bosch Hospital) underwent further renovation in 2018, the number of radiography rooms with Ambient Experience was expanded.
Click here to learn more - Customer story
![Enhancing patient and staff experience in CT]()
Enhancing patient and staff experience in CT
Looking towards a future of less patient stress and smoother communication in medical care
Click here to learn more - Customer story
![Net Promoter Score of 78 at Noah's Ark Children's Hospital]()
Net Promoter Score of 78 at Noah's Ark Children's Hospital
The new pediatric radiology department with Ambient Experience improved the patient and staff experience.
Click here to learn more - Video
![A reduced need for sedation and re-scans]()
A reduced need for sedation and re-scans
Watch how Robert Debré Hospital helps provide a more pleasant and soothing scan for their patients with Philips MRI In-Bore experience
Click here to learn more
Discuss the opportunities in your hospital
Get in touch with one of our consultants to learn how our Ambient Experience solutions can improve your productivity and efficiency, while enhancing the patient and staff experience. After we've received your inquiry we will get back to you within two working days.
Our team
Werner Satter General Manager Experience Solutions
Werner and his team help hospitals and healthcare systems develop people-centric care solutions to help improve the quality of care delivery. His expertise spans the fields of research, design innovation, new business development, and marketing.
You are about to visit a Philips global content page
Continue
Niels Buning Director Business Development & Marketing EMEA
In his role Niels and team provide strategic advice and implementable value-added solutions to healthcare organizations that improve patient and staff experience. Working across EMEA has given him broad cultural knowledge and insights on patient and staff challenges. The common thread in his career is to always put at the heart of any solution, both the patient and provider; to support inclusivity and improve sustainability.
You are about to visit a Philips global content page
Continue