Performance Improvement Consulting
Recent success
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![NPS scores doubled to 84% at GenesisCare, Australia]()
Design and process improvement consulting helped transform the quality of care delivery.
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A collaborative approach to improving operational efficiency
During the transition to value-based care, hospitals and healthcare systems must continue to improve operational performance, while reducing associated costs. Process efficiency and system utilization must increase to support additional patient capacity. Our consultants work collaboratively with management and staff, providing a strategic and phased approach to help achieve meaningful and sustainable results in clinical efficiency, patient throughput, and patient satisfaction.
Performance Improvement Consulting
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![Imaging Optimization Services]()
We help identify operational inefficiencies and recommend opportunities to improve workflow and staff efficiency, scheduling processes, and system utilization while decreasing exam times.
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![Cardiology Optimization Services]()
Our team recommends change initiatives to improve scheduling processes, workflow, and system utilization to increase throughput and enhance patient care.
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![Oncology Optimization Services]()
Assessment, strategic guidance and hands-on implementation support to help streamline oncology processes with a focus on clinical efficiency and overall patient experience.
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![Emergency Department Optimization Services]()
Strategic guidance and hands-on implementation support focused on ED process redesign and daily performance management.
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![Demand and Capacity Planning]()
With our modeling tools we help you quantify and visualize your potential upcoming care needs based on insights from data and experience-based scenarios.
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![Dynamic Modeling]()
Powerful 3D simulation tools and smart data collection techniques combined with healthcare consultancy to stress-test and evaluate current and proposed workflows, layouts and processes.
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Proven results*
Through collaborative and patient-focused engagements, Philips has helped clients improve performance including:
Meet our team
Angus Cameron Managing Principal APAC
Angus has over 20 years of healthcare consulting experience most significantly in strategy, cost containment, model of care enhancement, benchmarking, process improvement and enhancing patient experience. His tenure, experience and numerous postings at prestigious Australian, US Hospitals and South East Asian organisations have provided him with the requisite skill set to manage and work on a variety of different public and private health projects.
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Co-creating strategies for the cancer care of the future with GenesisCare
* Results from case studies are not predictive of results in other cases. Results in other cases may vary.
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